Free shipping on Canadian orders over $150.
Product Details
xThe Ember Oak candle from Glo Candle Bar is smoky cedar bark, warm spice and fig, the scent of the first evening you want a fire going. This 12 oz candle is hand-poured in small batches with eco-friendly coconut soy wax and a crackling wood wick. Part of Equinox No. 4, our fall collection made for the season of slowing down.
Fragrance Profile:
- Top Notes: Cinnamon Leaf, Clove Leaf
- Mid Notes: Fig, Nutmeg
- Base Notes: Cedar Bark, Tonka
Ember Oak opens with cinnamon leaf and clove, warm and lightly spiced. Fig and nutmeg deepen the middle, rich and a little sweet. At the base, cedar bark and smoky tonka smoulder low and steady, grounding the whole scent in woodsmoke and warmth.
Key Features:
- Hand-Poured: Each candle is hand-poured in small batches in Toronto.
- Eco-Friendly Wax: Made with sustainable coconut soy wax for a cleaner, longer burn.
- Crackling Wood Wick: A booster wick delivers a fuller flame and a soft fireplace crackle.
- Burn Time: 45+ hours (Actual results may vary depending on environment and candle care.)
- Size: 12 oz
Made for dark early evenings, long dinners and the walk home when the air finally turns. Light Ember Oak when the day is done and let it burn down slow.
Pause. Light. Breathe.
Delivery Policy
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Delivery Policy for Glo Candle Bar Co.
Order Processing Time:
Shipping:
Free Shipping:
Tracking Your Order:
Contact Us:
At Glo Candle Bar Co., we strive to ensure your order reaches you in perfect condition and in a timely manner. Please review our delivery policy for more information on shipping and handling.
Order Processing Time:
All orders are processed within 5-7 business days. Once your order is processed, it will be shipped out via Canada Post or UPS.
Shipping:
- We use Canada Post or UPS for our shipping services. You will receive a tracking number via email once your order has been shipped.
- If you choose shipping without tracking, please note that we are unable to replace your order if it is lost during transit.
Free Shipping:
We offer free shipping within Canada on orders over $150. This offer cannot be combined with other discounts or promotions.
Tracking Your Order:
You can track your order using the tracking number provided in your email once your order has shipped.
Contact Us:
If you have any questions or concerns regarding your order, please contact us at info@glocandlebar.co. We are here to assist you and ensure your shopping experience with us is seamless and enjoyable.
Thank you for choosing Glo Candle Bar Co. for your candle needs!
Returns & Exchange Policy
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Return and Exchange Policy
Return Policy
Exchange Policy
Satisfaction Guarantee
Detailed Descriptions and Reviews
Customer Service
At Glo Candle Bar Co., your satisfaction is our top priority. We take pride in crafting high-quality, hand-poured candles, and we want you to love your purchase. Due to the nature of our products, we have a specific policy for returns and exchanges to ensure the best experience for our customers.
Return Policy
No Returns:
Due to hygiene and safety concerns, we do not accept returns on any of our candles. Once a candle has been opened or used, it cannot be resold.
Exchange Policy
Exchanges:
- We accept exchanges for unused and unopened candles within 14 days of your purchase. If you wish to exchange your candle, please contact our customer service team at info@glocandlebar.co with your order number and details of the product you wish to exchange.
- Customers are responsible for the return shipping costs associated with exchanges. We recommend using a trackable shipping service or purchasing shipping insurance for items over $50. We cannot guarantee that we will receive your returned item.
Satisfaction Guarantee
Satisfaction Guarantee:
- If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order. While we do not accept returns, we are happy to offer a discount code for future purchases or store credit.
- To request a discount code or store credit, please email our customer service team at info@glocandlebar.co with your order number, a photo of the candle, and details of your concern.
Detailed Descriptions and Reviews
To help manage expectations and ensure you make an informed purchase, we provide detailed product descriptions and customer reviews on our website. We encourage you to read these before making a purchase.
Customer Service
Our customer service team is here to help! If you have any questions or concerns about your order, please reach out to us at info@glocandlebar.co. We are committed to resolving any issues promptly and to your satisfaction.
Thank you for choosing Glo Candle Bar Co.
We appreciate your understanding and support of our return and exchange policies. We look forward to serving you and ensuring you have a delightful experience with our candles.
Safe Candle Usage Guidelines
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Safe Usage for Glo Candles
To ensure a safe and enjoyable experience with your coconut soy wax wooden wick candles from Glo Candle Bar Co., follow these guidelines. Each candle includes a safety label at the bottom for your reference.
- Trim the Wick: Keep the wooden wick trimmed to 1/8 inch before each use to prevent excessive flickering and smoking.
- Burn in a Safe Area: Always burn your candle on a heat-resistant surface, away from flammable materials and drafts.
- Keep Away from Children and Pets: Ensure candles are out of reach to avoid accidents.
- Do Not Burn for Too Long: Limit burn sessions to 3-4 hours to prevent the candle from overheating and creating a large flame.
- Never Leave Unattended: Always stay nearby while your candle is burning. Extinguish it if you need to leave the room.
- Keep the Wax Pool Clean: Regularly remove any debris from the melted wax to ensure a clean burn.
- Allow Wax to Melt Evenly: Let the wax melt across the entire surface before extinguishing to prevent tunneling. If the wax does not melt evenly, use a piece of aluminum foil to create a "tent" around the top of the candle, leaving an opening at the top. This will help distribute heat evenly and melt the wax around the edges.
- Understanding Scent Throw: Our candles may have a softer scent throw compared to synthetic fragrances due to the natural ingredients used. The scent throw can vary based on room size, airflow, and personal sensitivity. Placing our candles in a smaller room will result in stronger scent throw.
- Maintain Scent Performance: To prevent scent blindness, alternate between different candle scents on a day to day basis.
- Extinguish Properly: Use a snuffer or blow gently to extinguish the candle. Do not use water as it can cause the hot wax to splatter and the container to break.
- Avoid Drafts: Keep candles away from vents, fans, and open windows to prevent uneven burning and soot.
- Store Properly: Store your candles in a cool, dry place away from direct sunlight to maintain their quality.
Warning: Do not put out your candle with water. Doing so can cause the hot wax to splatter, potentially leading to burns or container breakage. Always follow the recommended methods for extinguishing your candle.
By following these safety tips, you can enjoy your Glo Candle Bar Co. candles safely and maintain their scent for a longer-lasting aromatic experience. For additional safety information, please refer to the safety label at the bottom of each candle.
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